Muscat International Airport ranks 14th globally

05 Sep 2019
POSTED BY Basma Al Zadjali

September 2019, BALI, Indonesia:  Out of 371 international airports, Muscat International Airport  was ranked as the 14th position at the Global Customer Experience Summit in Bali, Indonesia, and as the most improved airport in the Middle East.

Commenting on this  remarkable achievement, Saud bin Nasser Al Hubaishi, Senior Chief Executive Officer of Muscat International Airport said, “Muscat International Airport’s competitiveness to achieve this top position indicates that the services provided by the airport to passengers is compatible with what is offered in huge airports around the world, which includes high quality and professional handling of passengers that aims to enhance convenience of travelers, whether (they are) coming to Oman, or those who transit to other international destinations via Muscat International Airport.”

The Airport Services Quality Program is a global indicator of passenger satisfaction, covering over 300 airports in more than 50 countries around the world, where thousands of travelers are interviewed for their feedback. The program provides the most accurate and comprehensive analysis of airport services performance.

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