Passengers can rejoice, as travelling around the Sultanate is set to get easier and safer, as the Ministry of Tourism announced its plans to implement a new taxi management system service.
Ingenuity Technologies LLC, solutions provider based in Oman, will be partnering with the Ministry of Tourism to launch the service soon.
The system will bring all the taxi services under one umbrella, using a 24-hour call centre and monitoring room to track all the vehicles, thus providing a safe and secure environment for everyone to use the taxi services for their commutes.
The highlight of the service will be an application that will be available at your fingertips.
With the app, you can call for a taxi from anywhere, and at any time. Users can download the dedicated app for Android or iOS devices, or simply use the website or call-centre facility.
The applications will provide passengers and drivers with their locations on Google maps along with the routes to the destinations.
Passengers can also opt for prepayment of the taxi fares.
Furthermore, the app will offer drivers alternative routes [shorter routes] using the GPS system, thereby helping to reduce fuel consumption.
The drivers will also be given customer service and language training, following which they will receive a certification from the International Road Transport Union (IRU). The service will initially be made available at select star hotels and the Sultan Qaboos Port, and should benefit the passengers following longstanding issues such as overcharging by taxi drivers in Oman.
Meanwhile, Mwasalat is also planning to launch a new route to Al Khoudh, connecting Sultan Qaboos University and Burj Al Sahwa Roundabout, this July.
“Preliminary studies suggest opening new routes will be successful as they will serve a large segment of citizens and residents in the Sultanate,” Salim bin Mohammed al Nuaimi, Under-Secretary of the Ministry of Transport and Communications for Transport and Chairman of Mwasalat Board, was quoted as saying to the local media.
The frequency of buses to Sohar, Salalah and Nizwa will also be increased during the months of Ramadan.the
“There will be eight and five buses a day both to and from Sohar and Nizwa, respectively, in addition to increase in the number of buses to Salalah during khareef season.
“This is being done to facilitate those wishing to travel to these destinations and spend more time with their families during the holy month,” he said.
A “one-bus-a-day” service from Muscat to Duqm is also expected by the third quarter of the year. The frequency of the route will be increased in later stages.
According to Al Nuaimi, the company has already chalked out a master plan for the next 20 years, which will be unveiled, this October.